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How We Protect Your Account and Data

Your account security and personal data are central to how hyper88 operates. We explain exactly what information we collect, how we use it, and the safeguards we've built…

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hyper88 How We Protect Your Account and Data
GET IN TOUCH

How to Request Changes to Your Data

You have the right to access, update, or request deletion of your personal data. Reach out to our support team through any of these channels and we'll respond within 48 hours. We keep records of all data requests so you can track the status of your privacy inquiries whenever you need.

Team online

Live Chat

Open your account and tap the support icon in the bottom-right corner of the lobby. Our team responds 24/7 to data access and deletion requests.

Email Support

Send your data request to [email protected] with your account email. Include your full name and account ID for verification. We reply within 24 hours.

Account Settings

Log into hyper88, navigate to Settings > Privacy, and submit a data request form directly. You'll receive a confirmation email with next steps.

DATA SECURITY PLEDGE

How We Keep Your Information Safe

hyper88 uses industry-standard encryption to protect your login credentials, payment information, and withdrawal requests.

Encryption Protocol

All data transmitted between your device and hyper88 uses TLS 1.3 encryption.

Payment Verification

DANA, OVO, GoPay and QRIS deposits are verified in real-time by our payment partner.

Session Security

Your account session expires after 30 minutes of inactivity. Log back in to resume play.

Fraud Detection

We monitor every login, deposit and withdrawal for unusual patterns.

Data Retention

We keep your account data for as long as your account is active, plus 12 months after closure for compliance.

Privacy Requests

Submit a data access request anytime. We'll provide a full export of your personal information within 7 business days in…

Privacy Policy FAQs

We collect your name, email, phone number, date of birth, address, payment method details, device information, and gameplay history. This data is used to verify your identity, process deposits via DANA, OVO, GoPay and QRIS, detect fraud, and improve your account experience.

We retain your account data for 12 months after closure for compliance and dispute resolution. After that, we anonymize your records so they cannot be linked back to you. You can request earlier deletion by contacting support.

Where local law permits, we use cookies to remember your login status, language preference, and game history. You can disable non-essential cookies in your browser settings, though this may limit some lobby features like saved payment methods.

Yes. Submit a data access request through Account Settings > Privacy or email [email protected]. We'll provide a complete export of your information, including login history, deposits, withdrawals, and gameplay records within 7 days.

No. We store only a secure token linked to your wallet. Your actual bank or payment app credentials never touch our servers. All deposits are processed through our encrypted payment gateway and verified in real-time.

We immediately freeze your account and send a verification link to your registered email. Once you confirm it's you, we unlock your account and recommend a password change. We also review the access log to check for unauthorized withdrawals or transfers.

Yes. You have the right to request deletion of your personal data. Contact our support team with your account email and full name. We'll process your request within 7 days, though we may retain anonymized records for legal or compliance purposes where local law requires.

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