What You Need to Know About hyper88 Terms
Your account access depends on local law in your region. We support play where it is permitted; if you're in Jakarta or another supported Indonesia area, you can log in through our mobile app or website once your account is verified.
Go to the login page and select 'Forgot Password'; we'll send a reset link to your registered email. If you cannot access that email, contact support via live chat or email and provide proof of account ownership; we'll help you regain access within one hour.
Deposits via DANA, OVO, GoPay and QRIS typically clear in under one minute. If your deposit doesn't appear after five minutes, check your payment app for confirmation and contact support with your transaction ID and the amount.
Withdrawals must match your deposit method; if you used DANA, you withdraw to DANA. Amounts are verified within 24 hours and sent to your wallet the next business day. Minimum withdrawal is 50,000 IDR; there is no maximum, but large amounts may require extra verification steps.
Yes. Go to Settings > Account Management and select 'Pause Account' to stop login access for 24 hours, or 'Close Account' to end play permanently. Closing is irreversible; we will process your final balance as a withdrawal to your original payment method within three days.
We retain account records, login history and transaction details for the period required by local regulation, typically three years after closure. You can request a copy of your data anytime via email or support; we respond within seven business days.
Contact support immediately via live chat or email with details of the issue and your account ID. Our team will investigate within 24 hours and either correct the error or explain the term in detail; escalations are reviewed by a manager within two business days.